DuPont Stainmaster
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Warranties At A Glance (more info below chart)
Be sure to check out what DuPont means by their terms on the
DuPont Terms page.
  Warranty Warranty Warranty Warranty Warranty
  Stain Resistance Soil Resistance Texture Retention Abrasive Wear Anti-Static
Stainmaster™ MasterLife Limited 7-year Limited 7-year Limited 10-year Limited 10-year Full Lifetime
Stainmaster™ Grand Luxura Limited 7-year Limited 7-year Limited 5-year Limited 10-year Full Lifetime
Stainmaster™ Xtra Life Limited 7-year Limited 7-year Limited 5-year Limited 10-year Full Lifetime
Stainmaster™ Limited 7-year Limited 7-year ---- Limited 10-year Full Lifetime

DuPont RESPONSIBILITY IN FULFILLMENT OF ITS WARRANTY OBLIGATIONS

DuPont will repair any area of the carpet that does not perform as described in these warranties. If DuPont cannot repair your carpet, DuPont will either replace or reimburse you for the affected area of your carpet.
REPLACEMENT: If DuPont replaces your carpet, DuPont will pay only for the removal of your original carpet, and the cost and installation of your replacement carpet. If the identical carpet is not available, DuPont will provide you with carpet of comparable quality, color and value.
REIMBURSEMENT: If DuPont reimburses you for your carpet, DuPont will remove the original carpet from your residence,
pay for the removal, and reimburse you for a percentage of the original purchase price of your original carpet plus taxes paid to the dealer (excluding original installation costs, padding,
finance charges, delivery charges, cleaning or maintenance costs, or any other expenses), depending on when you report your carpet claim to DuPont (see chart below).

Whether DuPont replaces your original carpet or removes your original carpet as part of reimbursing you, any costs associated with new carpet padding or for moving furniture or equipment are your responsibility.

Percentage Of Cost Reimbursed On:

Claim Reported to DuPont During: 5-Year Warranties 7-Year Warranties 10-Year Warranties
1st yr of installation 100% 100% 100%
2nd yr of installation 80% 80% 90%
3rd yr of installation 60% 60% 80%
4th yr of installation 40% 40% 70%
5th yr of installation 20% 30% 60%
6th yr of installation 0 20% 50%
7th yr of installation 0 10% 40%
8th yr of installation 0 0 30%
9th yr of installation 0 0 20%
10th yr of installation 0 0 10%
 

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